Frequently Asked Questions

    1. NO CONFETTI/GLITTER/CRAYONS/MARKERS

    2. NO GLASS PRODUCTS/BOTTLES

    3. NO FOOD OR DRINKS IN PLAY AREA

    4. NO CHILDREN BEYOND PLAY AREA WITHOUT ADULT SUPERVISION

    5. NO TAPE ON THE WALLS

  • Friday (4pm-7pm), Saturday (10am - 5pm), Sunday (10am-5pm)

  • We allow maximum 40 people total guests for private studio rental.

    We recommend a 3:1 child to adult ratio at minimum in your party for supervision & safety.

    We also suggest keeping your guest limit to about 10-12 kids for a comfortable play environment.

  • Yes. We only ask that you do not bring any glass bottles (outside of wine) and that food and drinks are kept outside of the play area to avoid spills on the play floor.

  • 2-3 Hours of private studio rental, partyware (table covers, utensils, plates, cups), cleaning fee

    You can use this time to set up for your party and host your party. We block time afterwards to clean before the next party reservation.

    Shoe covers and grip socks are not included and can be an added charge on the day of your party.

    We also offer balloon displays as an add-on. Prices will vary depending on the display requests. Please let us know if you are interested in this add-on at leas two weeks in advance.

  • YES. A signed waiver is required for each family and individual guests.

  • YES. Everyone who is able to climb/walk (usually children 6mos. and up) are required to wear grip socks.

    These are available for purchase at the studio prior to entry OR as the host, you can choose to pay for your guests. We will tally the number of socks ($2) or shoe covers ($1) needed by guests and charge you at the end of the event.

  • Yes - If you’re able to connect to our Sonos system via blue tooth you’re welcome to play your own music. You can also let us know the station, artist, genre etc and we can play it from our apple music/sonos radio that is already connected.

  • Do we need to clean?

    Your studio rental invoice will include a cleaning fee. This covers the fee of disinfecting/reorganizing the toys, mopping the floors, cleaning the party room. Anything (including decor) you do not take with you will be discarded after the event.

  • We prefer for you to reschedule but understand that cannot always happen. Cancellation Policy:

    50% refund If cancelled prior to 15 days before the event.

    25% refund if cancelled within 15 days of the event.